2hBefore departure
5+UM minimum age
FreeSpecial assistance
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Check-in
Passengers are advised to report at the airport at least two hours before scheduled departure to complete check-in, baggage drop and security screening without stress.
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Travel Documentation
It is the passenger's responsibility to carry valid ID and passports. Ensure documents are valid for the entire journey and meet destination country requirements — including visas where applicable.
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Babies & Escort (Unaccompanied Minors)
Children traveling alone must be registered in advance. Age limits apply:
- Under 5 years — not accepted as unaccompanied minors
- 5–11 years — escort service mandatory
- 12–17 years — escort service optional (recommended)
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Passengers with Reduced Mobility
We provide wheelchair service, boarding assistance and suitable seating. Please inform us at the time of booking — at least 48 hours before departure — so arrangements can be made with the airline.